GLOSS STUDIO

36 - 170 NORTH QUEEN ST

ETOBICOKE, ON

M9C 1A8

STAY CONNECTED

  • Facebook Clean
  • White LinkedIn Icon
  • White Instagram Icon
POLICIES & FAQ

PAYMENTS & PRICING

I accept cash, Debit, VISA and MasterCard only.

All services do not include HST. 

All prices are subject to change without notice. Please check service menu for up to date pricing at any time.

AFTER CARE

Retouch every 4-6 weeks

All Over 4-6 Weeks
Highlight 6-8 Weeks
Balayage 12-14 Weeks

Balayage Toner 6-8 Weeks

Wait 48 hours to Shampoo your hair, use dry shampoo if needed.


Use Purple Shampoo one time per week, increase to 2 times per week as needed. Allow it to sit for 5-7 mins before rinsing


To Avoid Chlorine green wet Hair prior to swimming and apply conditioner to create a barrier for you hair (recommended Color Wow conditioner for thick or fine)​

 

Use a color Preserving Shampoo and Conditioners. Please see Clean Product Recommendations 

below.

CLEAN PRODUCTS

I'm committed to finding and using not only the best products for your hair but working with companies that have strong ethics and commits to over all health to us as the consumer and our planet.

INOA by L'Oreal Professional: Inoa by L’Oréal Professionnel is the revolutionary oil-based, ammonia-free permanent hair colour system that offers a full range of colours and tones..

   

       INOA

  • Ammonia-free

  • Respect to hair fiber

  • Scalp is gently treated

  • High Shine

Calura by Oligo

Made in Montreal, Canada almost 30 years ago, Oligo was  primarily a research and development laboratory supplying high-end hair care products to cosmetic companies around the world. 

      Calura

  • Ammonia and PPD Free

  • Enriched with organic essences and keratin

  • Pure certified organic essences

  • Protects against free radicals

  • Hydration and porosity equalizer

  • Antioxidant

  • Protects the hair and scalp

  • Improves shine and overall appearance

Pureology is a complete range of professional shampoos, conditioners, treatments and styling products that offer the best results for color-treated hair. 

       Pureology

  • ZeroSulfate® shampoos

  • 100% vegan formulas

  • Signature aromatherapy fragrances

  • AntiFade Complex®

  • Dual benefit formulas

Committed to sustainability through minimizing environmental impact across the entire life cycle Pureology products. Products are never tested on animals. 

CANCELLATION 

Please understand that when you forget or cancel your appointment without giving enough notice I miss the opportunity to fill that appointment time with clients on my waiting list. 

I request at least 24 hours notice prior to cancelling and rescheduling appointments.  

Late cancel fee is $50

To reschedule or cancel any service please call the salon directly and leave a voicemail if needed prior to the time restriction.

I do my best to work with you in case of emergencies, as I do understand that issues come up unexpectedly.

This policy is not enforced when we are under severe weather conditions.

 

NO  SHOW POLICY

My no show fee policy is strictly enforced and will billable prior to your next appointment at 50% of the missed reservation.

Multiple no shows will result in no longer being able to book an appointment,

LATE POLICY

Multiple late arrivals will result in a fee of

$15 for every 15 minutes late.

PRIVACY POLICY

All information collected by Lindsay is for the use of Lindsay only and will not be given to any third parties. I use your personal information to better serve you with appointment reminders, retail services and yearly promotions tailored to you.

CONFIRMATION TEXT & EMAILS

As a courtesy, Gloss Studio will send a text and or email to confirm your service appointment 48 hours prior to your appointment date. However, it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments or any policy fees.

Please note these services are done via a third party provider and will not be able to receive any incoming messages. To reschedule or cancel any service please call the salon directly and leave a voicemail if needed.

REFUNDS 

There are no refunds for services rendered. If there is an 

issue all attempts will be made by Lindsay to rectify the 

situation. Any issues must be addressed within 1 week 

of your original appointment.

 

(A change of mind about a color request does not constitute an issue, and adjustments will be treated as a new service).

 

Please note, blonding often takes multiple sessions to achieve the desired goal while maintaining the health of your hair)

Lindsay is not responsible for fading of hair color due to improper care or using products not purchased directly from the salon. Please ask Lindsay about  recommended products for your hair service.

DEPOSITS

All hair extension, special occasion styling services of 3+ people or color corrections must be held with a credit card with a minimum of a 50% deposit in order to book the reservation.

 

These services cannot be cancelled within 48 hours of the reservation and will be charged the remaining amount due without refund.

 

Additional fees may apply to book a new time slot.